The Key to Surviving the PIN Pad Shortage

2022-06-10 22:54:28 By : Ms. Sharon Liu

You can leverage your payments partner to help you deploy a payment solution to meet your clients’ needs more quickly.

If you sell point of sale (POS) and payment solutions, you know some hardware is hard to come by these days. We’ve had reports that some vendors are reporting 40- to 50-week purchase order lead times for PIN pads and other payment devices. While pandemic-related manufacturing and supply chain disruptions are a part of the problem, the Semiconductor Industry Association explains something bigger – well, actually, smaller — is driving the problem: semiconductor chips.

The association reports that about 1 trillion semiconductor chips are typically produced each year. However, global semiconductor chip sales grew 8.4 percent over the past year as workers worldwide quickly transitioned to remote work, often using new corporate laptops or mobile devices. The demand for new ways to compute didn’t only originate in the business sector, though. People complying with stay-at-home orders, with few entertainment options and staying in touch with family and friends, bought more computers, tablets, and smartphones, contributing to semiconductor chip demand.

Those same chips are required to make payment devices operate. As a result, vendors are hard-pressed to deliver the PIN pads, mobile payment devices, and smart card readers that merchants are clamoring for. It’s created a significant challenge for merchants attempting to upgrade their payment capabilities in response to changing consumer preferences. In certain markets, if there’s no contactless payment, no mobile payment curbside, no line-busting – there’s also no competitiveness and fewer sales.

As you look for hardware-agnostic partners and partners that offer a full-featured, unified commerce platform — remember, you can find one payments solution provider that checks all those boxes.

To learn more about the advantages a partnership with Datacap can provide to your business – whether you’re finding ways to overcome a PIN pad shortage or simply looking for ways to offer your clients flexible, secure payment options — contact us.

Datacap’s industry-standard integrated payments solutions empower any Point of Sale, regardless of architecture, with the payments flexibility to accommodate any merchant. Via one simple interface, POS developers can keep pace with evolving trends and payment industry standards, so they can spend development dollars on POS innovation rather than payments.