Korona POS Review – Forbes Advisor

2022-07-22 22:01:57 By : Mr. David Cheng

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KORONA is a point-of-sale (POS) solution for small to medium-sized businesses that want to streamline their daily workflow and complete transactions faster. This POS system is highly customizable and comes with features such as cloud reporting, customer management, ticketing and multilocation sync, and supports third-party loyalty and e-commerce apps.

KORONA POS is quite popular amongst retail stores, restaurants and niche businesses, but is it right for you? Read our KORONA POS review to find out.

KORONA is a cloud-based POS system for retail and ticket-based businesses that need tools for completing specialized sales and custom orders. KORONA POS offers its features through the following models.

All plans include a product database, customizable dashboard, manager functions, sales, reporting, API access, gift card functionality, core checkout and 24/7 customer support. They also allow unlimited users and sales and 0% transaction fees.

The higher tiers include time tracking and inventory management and reporting. But if you operate multiple stores, you’ll love the Plus tier, with its order-level optimization, multi-store reporting and franchise features. Enterprise further adds ticketing and event management, pre-built integrations and a dedicated account manager. Each plan allows you to add extra modules such as retail, restaurant and franchise modules to your plan.

KORONA POS offers a 30-day free trial on each plan. You can also cancel your paid plans at any time, with a 30-day money-back guarantee on hardware and 60 days for software. Featured Partners1 StaxPricing structure SubscriptionMonthly fee From $99Processing fees $0.08 per swipe; $0.15 per keyed-in transaction1 Stax866-455-0201 Learn More On Stax's Website2 Payment DepotFree Trial NoTransaction Fee Starting at $79Offers Free Terminal2 Payment Depot833-522-0568 Learn More On Payment Depot's Website3 HelcimFree Version NoTransaction Fee From 0.3% plus $0.08 per transactionOffers None3 HelcimLearn More Via Helcim's Website4 TouchBistroFree Version NoTransaction Fee Starts at $69 / monthOffers None4 TouchBistroLearn More Via TouchBistro's Secure Website

$0.08 per swipe; $0.15 per keyed-in transaction

Specific functions of KORONA POS include:

KORONA has the requisite software, hardware and integration support needed to facilitate various payment styles. The system accepts electronic and in-store payments through credit and debit cards, Europay, Mastercard and Visa (EMV) chips, gift cards and payment processors such as Apple Pay and Google Pay.

KORONA POS allows you to structure custom payment plans for larger transactions, and customers can split payments across payment types. And with hardware choices such as desktops, tablets, cash registers with drawers and receipt printers, your customers will make their payments faster.

KORONA POS offers in-depth inventory management beyond barcode scanning, shipment tracking and vendor management. Based on analyzed and recalculated reorder levels, authorized users will always know your stock level and can set your POS system to place orders when your stock reaches a certain level. Also, you’ll get a catalog of all products, vendors and their performance.

KORONA tracks every cash movement and inventory-related expense so that everything is accounted for and you can attend to discrepancies before it’s too late. Also, you’ll receive alerts about cost changes to determine price adjustments.

KORONA provides a wide range of reports, from KPI to conversion rates, return rates, ABC analysis and journals and tax reports. You can narrow down the reports to products, classes of products, employees, dates or stores. KORONA also allows foot traffic analysis and year-to-year analyses of specified categories.

You can also manage your teams by tracking employee shifts and sales. Access these data from any of your stores through KORONA’s cloud management system and view them as spreadsheets or download as Microsoft Excel or PDF files.

Choosing KORONA POS means that you’ll enjoy benefits such as these.

KORONA offers an all-in-one ticketing solution whether you run a gift shop, quick service restaurant (QSR), retail store or an amusement pack. Use ticket printers, scanners and turnstiles to create tickets with varying price categories. Also, manage rewards programs, memberships and reservations online or in-person and create recurring events with details you can update.

KORONA has an integrated customer relationship management (CRM) system that monitors and reveals customer activities and interests to help tailor your marketing campaign. You can lead customers to targeted information and promotions through SMS text, email and branded apps.

Also, integrate with loyalty software such as bLoyal and Bottlecapps to determine product performance and which promotions succeed.

Businesses handling plenty of cash payments will love this feature that helps prevent retail losses. Eliminate employee theft with forced drawer closing, blind balance drops and restriction of ticket voiding, item voiding, receipt cancellation and unwarranted discount offers through authentications, shift reports and receipt printing.

KORONA makes communication possible across various locations. You can access reports on each store location or all of them combined. Authorized users can manage and track inventory, sales and promotions across multiple locations. Also, KORONA allows you to run storewide promotions and deals across physical locations and e-commerce platforms. That way, there will be consistency in your business operations.

KORONA users confirm that its features are helpful and that customer agents are available 24/7 to help solve issues encountered when using the POS system. However, there’s no on-site installation assistance—you’ll need to set up the system yourself. Also, it will help you with employee time tracking, but not scheduling.

All three POS systems will help you with payment processing and provide software and hardware features. However, they vary in terms of the extra benefits you’ll get. Also, regarding pricing, Clover is best for a business with a limited budget. Its software costs $9.95, much lower than KORONA’s $49 per month rate.

Revel Systems doesn’t reveal its prices, but we know its plans start at $99 per month for each terminal. Since you’re required to buy at least two terminals, you’ll be spending at least $198 per month without hardware. You’ll also need to pay a setup fee that starts at $674 and commit to a three-year contract.

$0.08 per swipe; $0.15 per keyed-in transaction

If you’re looking for a POS system with extra features such as customer management, ticket management, retail prevention loss and multiple store data sync, or want to choose your credit card processor and other apps, you’ll love KORONA POS. Not only is navigating all of its features easy, but you can also integrate with third-party tools you’re already using for your business.

Yes, KORONA POS is cloud-based, so you can access it from anywhere—as long as your device is connected to the internet.  The system also queues up cash transactions and then syncs them when your internet connection returns.

No, you can cancel your month-to-month agreement at any time. There’s also a 30-day money-back guarantee on any hardware you’re unsatisfied with and a 60-day money-back guarantee for software.

KORONA supports users through various channels. You’ll get email and chat support, a live training demo, access to online manuals and instructional videos and 24/7 emergency phone support. You can also join the user community on social media.